Getting into OneCrew

Learn how to accept your OneCrew invitation, create your account using your company email, and access OneCrew using Google Chrome.

Start Here OneCrew Required Training Estimated time: 5-10 minutes
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Overview

Before using OneCrew, you must accept the invitation sent to your company email. The invitation email includes a sign-up link that allows you to create or activate your OneCrew account.

This page explains how to find the invite, accept it, use the correct browser, and get help if the invite is missing, expired, or not working.

Before You Start

  • Check your company email for a OneCrew invitation.
  • Use Google Chrome when opening the invite and accessing OneCrew.
  • Use your company email when creating or activating your OneCrew account.
  • Contact the IT department if you did not receive the invite or the link does not work.

OneCrew Invite Email

The OneCrew invite email will come from OneCrew and will include an option to accept the invite. The email may say that you have been invited to create an account.

Example OneCrew invitation email with an Accept Invite button.

Accept Your Invite

Step 1

Open Your Company Email

Open your company email inbox and look for the OneCrew invitation email.

Step 2

Open the Invite in Google Chrome

Open the invitation link using Google Chrome. If another browser opens by default, copy the link and paste it into Chrome.

Step 3

Click Accept Invite

Click the Accept Invite button or link in the email to begin creating your OneCrew account.

Step 4

Use Your Company Email

When creating or activating your account, use your company email address. Do not use a personal email.

Step 5

Complete Account Setup

Follow the prompts on the screen to finish creating or activating your OneCrew account.

Important: Use Google Chrome

Use Google Chrome when working in OneCrew. Avoid using Microsoft Edge unless directed otherwise.

Using the recommended browser helps prevent display, login, or system behavior issues while working in OneCrew.

If the Invite Does Not Work

If the invite is missing, expired, or does not work, contact your BU's IT department for help.

  • Do not create a separate OneCrew account with a personal email.
  • Do not forward your invite to another user.
  • Do not use another employee's login information.
  • Ask the IT department to resend the invite or confirm your access.

After You Get Access

Once your OneCrew account is active, continue using Google Chrome when accessing the system.

The next step is to learn the basic OneCrew layout and navigation so you know where to find Projects, customer records, Estimates, Proposals, documents, schedules, and other related information.